Shipping policy
Shipping Policy
Last updated: 2024
At K-Aura Beauty, we aim to deliver your favorite beauty and skincare products quickly, safely, and reliably. Please read our shipping policy carefully to understand how orders are processed and delivered.
1. Shipping Locations
We currently ship across India.
International shipping may be introduced in the future. Any updates regarding international delivery will be shared on our website.
2. Shipping Methods
We partner with reliable third-party courier services to ensure safe and timely delivery of your orders. The courier partner is selected based on your delivery location for optimal service.
3. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Timeframes
Once dispatched, orders are typically delivered within:
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Metro & major cities: 3–5 business days
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Other locations: 5–7 business days
Delivery times may vary depending on your location, courier partner, or unforeseen circumstances.
5. Shipping Costs
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Standard Shipping: ₹49 per order
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Free Shipping: On orders above ₹999
Shipping charges (if applicable) are clearly displayed at checkout before payment.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to track your order’s delivery status in real time.
7. Delivery Issues & Delays
While we strive to meet delivery timelines, delays may occasionally occur due to:
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Weather conditions
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Courier service disruptions
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Incorrect or incomplete address details
K-Aura Beauty is not responsible for delays caused by courier partners, but we will always assist you in resolving delivery-related issues.
8. Undelivered or Returned Orders
If an order is returned due to incorrect address, multiple failed delivery attempts, or refusal to accept the package, re-shipping charges may apply. Refunds, if applicable, will be processed after deducting shipping costs.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: namandeeps261@gmail.com
Business Name: K-Aura Beauty